TBroMEM Posted Thursday at 07:36 PM Share Posted Thursday at 07:36 PM Hello Slim. I had encountered same situation after applying an update (8.12.1 to 8.13.1 - latest security update). I noted a reduction of about .05 - .06%. Inconsequential for the most part, but still curious. The other metrics (today, this month, this year) remained unchanged. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted Thursday at 10:24 PM Share Posted Thursday at 10:24 PM Have you by any chance configured WHMCS to automatically delete clients? I guess that would explain it since their transactions would be deleted as well. 0 Quote Link to comment Share on other sites More sharing options...
TBroMEM Posted Friday at 02:23 PM Author Share Posted Friday at 02:23 PM No, this setting is set to Never within our environments. I am inquiring with WHMCS support on what tables actually drive the metric. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted Friday at 03:05 PM WHMCS Support Manager Share Posted Friday at 03:05 PM Hi all, In 8.13 a small improvement was made to the accounting of refunded mass-pay invoices. Prior to this the totals of mass-pay invoices were included in the overall income statistics, but now they are excluded as it's already accounted for by the original invoices. 2 Quote Link to comment Share on other sites More sharing options...
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