Web Host Pro Posted July 28, 2023 Share Posted July 28, 2023 I show two items that have an encoding error. I use PHP 8.1 with IONCUBE 12.0.5. Everything is updated as of today that I'm aware of. Incompatible Encoding 2 items These files cannot be decoded by ionCube Loader for the specified PHP version. If you wish to use this PHP version, you will need to contact the original vendor and acquire a version encoded with compatibility for your desired PHP target version. downloads.php WHMCSPATH/whmimport.php It says it can't decode these files. Should I remove them or are there new files I should manually upload? Also, where is the log files when you click Log Errors and SQL Debug Mode? Thank you 0 Quote Link to comment Share on other sites More sharing options...
bear Posted July 29, 2023 Share Posted July 29, 2023 Assuming you did the automated update, it's possible it may have missed those two files and you have an older version? I'd start with manually downloading those two, then grab a download of the version of WHMCS you have installed on the server from the WHMCS client area. Find those two files and make sure the info above the encoding match the ones from the live installation. If they don't match, consider replacing the live version with the fresh download. If they do match, open a support ticket. 0 Quote Link to comment Share on other sites More sharing options...
Web Host Pro Posted July 29, 2023 Author Share Posted July 29, 2023 Thanks, that could be. I found the download.php file in the WHMCS installation download. But the whmimport.php isn't in it. Does anyone know if whmimport.php is an old file to remove or where it is in the installation folder? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted July 30, 2023 Share Posted July 30, 2023 Looks like that was removed: https://docs.whmcs.com/Servers#Sync_Accounts 0 Quote Link to comment Share on other sites More sharing options...
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