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How can I schedule the end of a product for a client?


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Currently have a client on a hosting package - set up as monthly recurring.

If client gives 3 months notice, how best to "schedule" the end of that recurring billing?   Or schedule the "account suspension" ?  I just want to stop the billing.... I don't want to delete the account or the hosting account.

If I set "Termination Date" does that actually terminate the hosting account from the server, or is that just an "end date" of the recurring billing?  

Thanks for the clarification


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Once they have requested cancellation and chosen "End of the billing cycle" the product will not be invoiced when due.


However, it will be terminated if you have set a termination date or enabled the function in your "Automation Settings".


These settings will allow you to amend both the suspension and termination functions as you require.

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  • 2 weeks later...

No more generic text please.

Can someone from WHMCS actually give a definitive answer to my questions ?

As I have mentioned in my OP - 


I simply want to MANUALLY set in admin - and schedule the end of the cycle for that particular service and that particular client.




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