Blank index page

[no1uno]

Hi

 

I just installed the trial for testing and when I browse to the index page I get a blank page? It installed with no problems and I can get into the admin area.

 

The only configuration I have done is create a client; nothing else, no products, no payment gateways, etc.

Do I need to configure more before I can see the index page?

 

Cheers

[dsaunier]

You should not have anything else to configure. The blank is on the client side, the "main" one of your public site ? Your server's log file should give you precise infos on the error, or you can add an instruction to your config file to temporarily display errors details.

[PPH]

Hi

 

I just installed the trial for testing and when I browse to the index page I get a blank page? It installed with no problems and I can get into the admin area.

 

The only configuration I have done is create a client; nothing else, no products, no payment gateways, etc.

Do I need to configure more before I can see the index page?

 

Cheers

Make sure you have a templates_c folder and that it is writeable

[railto]

Make sure you have a templates_c folder and that it is writeable

 

doh, beat me to it

[Brett]

Also, make sure your server has CURL support.

[gemhosting]

I'm having a similar problem. However, my installation was working for a few days until yesterday. The main client area page is displaying, but all other client pages are blank.

 

I can login to the admin area, but most of the admin pages only return partial HTML. I see the header, tops menus, left navigation and that's it.

 

templates_c/ is writeable

CURL is enabled

IonCube is enabled

 

The only files in the templates_c/ folder are for the header, homepage, and footer. No other files exist there...

 

Any ideas?

[PPH]

Try one of the default templates with no mods?

[gemhosting]

WOW. Just after I posted, I set the permissions of templates_c/ to 777 and it's working! It was set to 755. How odd. WHMCS runs as a server user (probably apache) and not as me... Problem solved.

[no1uno]

WOW. Just after I posted, I set the permissions of templates_c/ to 777 and it's working!

 

Has worked for me also.

Thanks to all who replied.

[galvle]

i did change permissions but still get blank pages any other way to fix this?

[WHMCS Andrew]

i did change permissions but still get blank pages any other way to fix this?

Have you uploaded the files in Binary Mode?

If yes - I would log a ticket:)

[galvle]

yes i did upload in binary mode

[JasonO]

If you haven't already - open a Support Ticket.

[twhiting9275]

It sounds like you're missing some php modules that are required or something of the like. Try opening a helpdesk ticket so Matt can look at the issue.