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ROQ

Crediting active services with extra time

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Hi guys,

I'm running a 3rd party module that adds users to a server, my question is:

If the user has a currently active service and then purchases an extra month for the same service, can the billing system in WHMCS add this addition time to the active account?  If so, is this controlled by the module creating the service or some setting in WHMCS?

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Since you mentioned purchasing an extra month, I am guessing you do not mean the typical recurring monthly setup that is possible per product?  Instead you want to do early renewals basically where a client can renew a service for 1, 2, 7 more months ahead of time?  If so, beyond using the Add funds option, I don't think that is possible out of box.  Would be possible via a custom addon with a hook or maybe even just a hook.  A server module if coded to support such a setup could do it but most if not 99.9% wont be coded to do that.

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Thank you, I was thinking about this and I think I can achieve what I'm looking for if the service can be suspended rather than terminated at the end of the term.  Not sure if that is possible in WHMCS though?  Will create a new post as it's a slightly different request.

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