UXmedia Posted June 24, 2022 Share Posted June 24, 2022 I am not sure when this happened but my logo stopped appearing in emails. see attached. I have the correct url entered for the logo in General Settings > Logo URLhttps://clientportal.uxmediahouse.com/assets/img/logo.png but I still get this in all emails: 0 Quote Link to comment Share on other sites More sharing options...
Damo Posted June 25, 2022 Share Posted June 25, 2022 If you view the source of the email message what's the URL for the image? 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted July 5, 2022 Author Share Posted July 5, 2022 Thanks for the response @Damo the source code is the same as what is in the settings...but it doesnt show for me :( https://clientportal.uxmediahouse.com/assets/img/logo.png maybe its just an issue with my email client 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted July 6, 2022 Share Posted July 6, 2022 Some mail clients block remote images to prevent tracking. Though those that do also mention that content was blocked. 0 Quote Link to comment Share on other sites More sharing options...
gjrowe Posted May 17, 2023 Share Posted May 17, 2023 I have the same problem. Worth noting that the WHMCS logo at the bottom shows but not our logo 0 Quote Link to comment Share on other sites More sharing options...
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