mihai666g Posted March 17, 2022 Share Posted March 17, 2022 Hi, Im encountering a situation where some parts of whmcs takes 3 min to load and inspecting with browser I see a 500 error. I checked apache for errors but nothing shows up. The pages where I found this problem are modulequeue.php, configproducts.php, configaddons.php or configservers.php?action=manage&id=23 Ex. if i want to change the price for a product it takes 3 min load configproducts.php?action=edit&id=304 and another 3 minutes to save the price. Anybody has any idea what can I try to solve this problem? 0 Quote Link to comment Share on other sites More sharing options...
mihai666g Posted March 18, 2022 Author Share Posted March 18, 2022 (edited) So, after 2 days of doing all the possible things the problem came from buycpanel module. Since buycpanel.com is not working i think whmcs tries to load something from their site using their server provision module when I tried to access those specific pages. Edited March 18, 2022 by mihai666g 0 Quote Link to comment Share on other sites More sharing options...
bear Posted March 18, 2022 Share Posted March 18, 2022 If buycpanel.com isn't working and it's failing by timeout, odds are it's due to licensing or something of that nature. Likely it calls home on access to be sure it's legitimate. "Call home licensing" is a problem in all products, including WHMCS itself, at times. 0 Quote Link to comment Share on other sites More sharing options...
pRieStaKos Posted March 18, 2022 Share Posted March 18, 2022 (edited) Got the same, just sudden to all my WHMCS environments. Opened a ticket to WHMCS and they pointed me “BuycPanel” module. I removed it and all came back to normal. Edited March 18, 2022 by pRieStaKos 0 Quote Link to comment Share on other sites More sharing options...
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