3awh Posted April 20, 2021 Share Posted April 20, 2021 How do I add a Existing domain in billing as a free domain. Account is already active. Main domain is not in account (I have no idea why not?) Its a free domain since client paid for a year. WHMCS is 8.1.3 Domain tab is blank 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 20, 2021 Share Posted April 20, 2021 3 hours ago, 3awh said: How do I add a Existing domain in billing as a free domain. to add a domain manually.... https://docs.whmcs.com/Migration_Guide#Adding_Domains I think that as long as the next due dates of both the service and domain match AND the product associated with the service is configured to offer a free domain (once or conditionally), then it should invoice correctly come renewal time - but you might want to check that part with Support as it's been years since I had to do this. 3 hours ago, 3awh said: Account is already active. Main domain is not in account (I have no idea why not?) might be worth checking if it's in the db but assigned to another client - shouldn't be, but worth checking before you try to manually add it. 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted April 28, 2021 Author Share Posted April 28, 2021 Those instructions where ok but I did pick free for the Billing Cycle and under the Domain Registration Box Registration Price Override Renewal Price Override I leave blank and the price is shown on the right. I would like it free for the package the client has. If I put the price override in it still give the domain registration price on the right How do I get the domain to be 0 Cost? 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted April 28, 2021 Share Posted April 28, 2021 20 hours ago, 3awh said: If I put the price override in it still give the domain registration price on the right Do you mean if you do an order for the client and you see the totals ? If so, it should say the total and then under that "Charged today: $0.00" or something like that. 0 Quote Link to comment Share on other sites More sharing options...
3awh Posted May 4, 2021 Author Share Posted May 4, 2021 I was doing it wrong added the price to take off in the Renewal Price Override instead of 0 Works perfect now thanks 0 Quote Link to comment Share on other sites More sharing options...
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