Jump to content

Convert currency issue in generated invoices


REDOUANE

Recommended Posts

Hello Guys,

I have a problem with convert currency, as you can see in screenshot, i have made an order with $ currency and the gateway currency is MAD, so it convert good from $ to MAD when i want to pay in payment page, but when i see the invoice, i see that it doesn't convert the amount total from MAD to $ (see pls screenshot)

Can some one pls help me ?

Thank you guys

Capture d’écran 2021-04-07 à 10.24.12.png

Edited by REDOUANE
Link to comment
Share on other sites

5 minutes ago, brian! said:

https://docs.whmcs.com/Payment_Gateways

do you have "Convert To For Processing" enabled in the payment gateway setup ?

Yes it already enabled, as i said, it convert good from $ to MAD in payment page, but when i see the invoice i see the price that i have paid in MAD

For exemple : i have 14$ to pay, in payment page i see 132MAD after converting, so in invoice i need to see 14$ and not 132$ (doesnt convert from MAD to $)

Capture d’écran 2021-04-07 à 12.14.04.png

Link to comment
Share on other sites

I suspect this is a known issue...

https://requests.whmcs.com/topic/convert-to-for-processing-credit-card-gateways-callback

it might be worth opening a ticket with Support to see what they say about it...

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated