ManagedCloud-Hosting Posted March 16, 2021 Share Posted March 16, 2021 Hi, I was trying to send a manual email using New Message but sending it failed many times showing the below error. What can be the issue and how to fix this ? ------------------------ Send Email Message Email Sending Failed - Email Sending Failed: Could not access file: /home/vsw/bill/attachments/attach111063_SSLLETTER.pdf Email Queue Processing Completed ------------------------ Please help thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 16, 2021 Share Posted March 16, 2021 1 hour ago, ManagedCloud-Hosting said: What can be the issue and how to fix this ? does the attachment exist in that path? 0 Quote Link to comment Share on other sites More sharing options...
ManagedCloud-Hosting Posted March 16, 2021 Author Share Posted March 16, 2021 While sending the email as New Message - I have an option to upload the message and I have uploaded the attachment many times (uisng cpanel file manager I checked theta the file was uploaded but it seems to an issue with the path itself, Where do i edit the path ? Thanks /home/vsw/bill/attachments/attach111063_SSLLETTER.pdf TO /home/bill/attachments/attach111063_SSLLETTER.pdf 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 16, 2021 Share Posted March 16, 2021 Check that the directory /home/bill/attachments has permissions to allow the PHP user to write to it. PHP should be running as the "bill" user but perhaps it isn't or the permissions are set weirdly . 0 Quote Link to comment Share on other sites More sharing options...
ManagedCloud-Hosting Posted March 17, 2021 Author Share Posted March 17, 2021 okay I will do that...Thanks 0 Quote Link to comment Share on other sites More sharing options...
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