supernix Posted March 1, 2021 Share Posted March 1, 2021 Hello, I have a customer that I have been manually placing orders for and just found out it didn't add or bill them for privacy protection. Is there a way to add it and them get billed for it after the domain has been registered? 0 Quote Link to comment Share on other sites More sharing options...
yggdrasil Posted March 1, 2021 Share Posted March 1, 2021 49 minutes ago, supernix said: Hello, I have a customer that I have been manually placing orders for and just found out it didn't add or bill them for privacy protection. Is there a way to add it and them get billed for it after the domain has been registered? You can log in as the user and try to order the addon. 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 1, 2021 Share Posted March 1, 2021 The "problem" with adding whois / id protection afterwards is, unless it has changed, WHMCS wont renew the ID protect on the proper day but rather try to when it renews the domain. Which will be fine in general but can be out of sync of billing . 0 Quote Link to comment Share on other sites More sharing options...
supernix Posted March 1, 2021 Author Share Posted March 1, 2021 15 minutes ago, steven99 said: The "problem" with adding whois / id protection afterwards is, unless it has changed, WHMCS wont renew the ID protect on the proper day but rather try to when it renews the domain. Which will be fine in general but can be out of sync of billing . Thank you both for your help. I didn't know it wouldn't lump it together and bill them at the proper time for both. Hope they sync that up. 0 Quote Link to comment Share on other sites More sharing options...
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