Craft Posted November 30, 2020 Share Posted November 30, 2020 (edited) How to move a service from Main Service to Addon under Web Hosting plan? Edited November 30, 2020 by Craft 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 30, 2020 Share Posted November 30, 2020 for an existing client, I think i would go down the road of manually adding the addon to the existing service.... https://docs.whmcs.com/Products_Management#Adding_Addons_to_Users and then cancelling the product equivalent. I don't think you could/should "move" them in the sense you mean (e.g between tables). 0 Quote Link to comment Share on other sites More sharing options...
Craft Posted November 30, 2020 Author Share Posted November 30, 2020 2 hours ago, brian! said: for an existing client, I think i would go down the road of manually adding the addon to the existing service.... https://docs.whmcs.com/Products_Management#Adding_Addons_to_Users and then cancelling the product equivalent. I don't think you could/should "move" them in the sense you mean (e.g between tables). I can cancel it and create a new addon then set its parent the web hosting plan service. But my customer has already used it so I don't want to remove his work on Weebly. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 1, 2020 Share Posted December 1, 2020 well going forward, you might want to stop selling Weebly as a service, and only as an product addon - that would prevent this from occurring again for new purchases. for an existing user in this situation, you might want to open a ticket with Support - they might have an internal script to move a service to an addon. 1 Quote Link to comment Share on other sites More sharing options...
Craft Posted December 2, 2020 Author Share Posted December 2, 2020 16 hours ago, brian! said: well going forward, you might want to stop selling Weebly as a service, and only as an product addon - that would prevent this from occurring again for new purchases. for an existing user in this situation, you might want to open a ticket with Support - they might have an internal script to move a service to an addon. Ok, thank you 0 Quote Link to comment Share on other sites More sharing options...
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