Craft Posted November 29, 2020 Share Posted November 29, 2020 Hi guys, In domain registration check, sometimes I receive this bug (Domains must begin with a letter or number and be between and characters in length). Note: The domain name is written correctly. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 29, 2020 Share Posted November 29, 2020 https://help.whmcs.com/m/order_forms/l/691719-troubleshooting-domain-availability-problems i'd be checking the logs as suggested to see if that's giving any clues - the TLD looks to be priced correctly to me, so I doubt that's the issue. are you using a registrar as a lookup provider, or namespinning/whois ? any chance the domain already exists in your database and block existing domains is enabled in settings ?? I can see this occurring on your site (but only for the above domain, not any other .us domain), but i've been unable to reproduce it locally in v7.10/v8/v8.1 using whois or namespinning. 0 Quote Link to comment Share on other sites More sharing options...
Craft Posted November 30, 2020 Author Share Posted November 30, 2020 On 11/29/2020 at 6:28 PM, brian! said: https://help.whmcs.com/m/order_forms/l/691719-troubleshooting-domain-availability-problems i'd be checking the logs as suggested to see if that's giving any clues - the TLD looks to be priced correctly to me, so I doubt that's the issue. are you using a registrar as a lookup provider, or namespinning/whois ? any chance the domain already exists in your database and block existing domains is enabled in settings ?? I can see this occurring on your site (but only for the above domain, not any other .us domain), but i've been unable to reproduce it locally in v7.10/v8/v8.1 using whois or namespinning. I'm using my registrar as a lookup provider. The domain is not exists in my database. I tried to refresh the page, I found the domain available, I refreshed the page again, I received the same error again 🙂 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted December 1, 2020 Share Posted December 1, 2020 21 hours ago, Craft said: I tried to refresh the page, I found the domain available, I refreshed the page again, I received the same error again oh i've seen that happen many times over the years. 1 Quote Link to comment Share on other sites More sharing options...
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