How do I hide the 'your recent tickets' module

[jtgroup]

Hello everyone,

I've finally moved the support system out of WHMCS and into Zoho Desk. I've made a number of configuration changes, mostly using hooks, to remove the in-built support system from the clients' portal but I still need to hide the 'Your Recent Tickets' module. Does anyone know how I can do this please?

Many thanks

 

James

[yggdrasil]

Why not just edit the template files and remove all links and references to the WHMCS support system?

[jtgroup]

4 hours ago, yggdrasil said:

Why not just edit the template files and remove all links and references to the WHMCS support system?

How though? I have removed everything apart from the 'Your Recent Tickets' module. 

[brian!]

oh i thought I had answered this thread.

On 06/11/2020 at 07:36, jtgroup said:

I've finally moved the support system out of WHMCS and into Zoho Desk. I've made a number of configuration changes, mostly using hooks, to remove the in-built support system from the clients' portal but I still need to hide the 'Your Recent Tickets' module. Does anyone know how I can do this please?

if you're talking about the sidebar, then you can use a hook...

<?php

use WHMCS\View\Menu\Item as MenuItem;

add_hook('ClientAreaSecondarySidebar', 1, function(MenuItem $secondarySidebar){

	if (!is_null($secondarySidebar->getChild('Recent Tickets'))) {
		$secondarySidebar->removeChild('Recent Tickets');
	}
});

[jtgroup]

On 13/11/2020 at 4:06 PM, brian! said:

oh i thought I had answered this thread.

if you're talking about the sidebar, then you can use a hook...

<?php

use WHMCS\View\Menu\Item as MenuItem;

add_hook('ClientAreaSecondarySidebar', 1, function(MenuItem $secondarySidebar){

	if (!is_null($secondarySidebar->getChild('Recent Tickets'))) {
		$secondarySidebar->removeChild('Recent Tickets');
	}
});

That worked perfectly, thank you!