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Adding email to a domain name already purchased

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I'm using a mail addon that allows me to sell email hosting for domains. On the order form it will not accept the customers domain for his email address. I'm assuming this is because the system checks it as taken since they have already purchased that domain and they are using it on a hosting account. How can I make the order form accept their domain? 



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in some ways, there are too many unknowns with this - are you using a custom order form ? is this validation being done by WHMCS or the addon ?? actually, i'd have another concern about this, but let's park that to one side for now.

i'd suggest going back to the developer on this - I doubt WHMCS support would look at it as it sounds a more third-party issue.





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