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Nominet IPStag


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  • 3 weeks later...
  • WHMCS Support Manager

Hi @pjs32,

Interestingly this wasn't something we've had reported yet, but I've been able to reproduce this on my end, so I've opened case #MODULE-7534 with our developers in order to have this reviewed for future releases.

Once we resolve cases and push features they are available at our change log, here:

https://changelog.whmcs.com/

In the meantime, staff can still retag domains via the client's Domains tab in the admin area.

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

Thanks again for taking the time to report your findings.

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  • 3 weeks later...
  • WHMCS Support Manager

Hi @pjs32,

We've been investigating this some more. Can you please ensure that the domain is assigned to the Nominet registrar module and is in Active status.

Provided the AllowClientTAGChange option is enabled in the Nominet module configuration, the Release Domain option will appear on the sidebar of the client area domain details page:

 

 

Screenshot 2020-11-26 at 15.21.48.png

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