searley Posted September 29, 2020 Share Posted September 29, 2020 After some time i decided to update from a V5 install to the current V8 only so i can use the new stripe plugin as the old one will cease to work later this year during the install the requirements were checked, all ok and upgrade done, click the link to goto admin and just get a 'opps there's been an error' message how can i troubleshoot this?.. can i do a fresh install and just import the old data? is there a way to just update the stripe module? 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted September 29, 2020 Share Posted September 29, 2020 Try doing a manual update instead.. the auto updater often fails (99% of the time) for me as well. See: https://docs.whmcs.com/Updating#Performing_a_Manual_Update 0 Quote Link to comment Share on other sites More sharing options...
searley Posted September 29, 2020 Author Share Posted September 29, 2020 i was a manual update there was no auto update in v5 0 Quote Link to comment Share on other sites More sharing options...
xyzulu Posted September 29, 2020 Share Posted September 29, 2020 Have you tried to run the upgrade again? You can contact WHMCS directly for more specific help, see: https://www.whmcs.com/support/ 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 29, 2020 Share Posted September 29, 2020 are there any v5 addon modules active? if so, they will likely be using code that is incompatible with PHP7, let alone anything else v8 might be doing. 0 Quote Link to comment Share on other sites More sharing options...
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