MarketConnect SSL configuration error: "Validity period not valid"

[TitanHostingHub]

Validity period not valid"

Customer bought a RapidSSL through MarketConnect and when I try to enter the CSR info logged in as him or from the manually configure section I keep getting this error.

He has a .co domain, but I put in the CSR and all the information and when I select his admin@domain.co and click next I keep getting this "Validity period not valid" error. 

He did buy a 24 month cert. could it be he needs to purchase a 12 month cert? 

I checked my server time and it's set to EST. I just can't see any reason this would error out when trying to submit the request from WHMCS. any ideas?

 

 

[Santiago Botto]

Same issue here... WHMCS version 7.10.2. Getting "Validity period not valid" while trying to get a 2-year SSL certificate from RapidSSL. Attaching an image just in case it's of any help. The issue presents from both the client area and admin.

[TitanHostingHub]

it it only valid now for 12 months because of apple? that's the only thing I can think at this point but why wouldn't that be removed as an option?  :X

[brian!]

35 minutes ago, TitanHostingHub said:

it it only valid now for 12 months because of apple? that's the only thing I can think at this point but why wouldn't that be removed as an option?

looking at the changelogs, I think they have in v8.

Quote

CORE-14969 - Remove two year billing cycles for MarketConnect SSL