WHMCS SSO to cPanel - Whitelabelling the domain

[thisismatt]

Hello all

I'm surprised that this doesn't appear to be have been quoted / commented on more than it has, as I'd suspect it affects far more than just the handful to raise their hands so far.

When a client is logged into their WHMCS-based account, they have the ability to SSO to their cPanel-based account, a great hand-off from one platform to another. Unfortunately what doesn't happen is the domain name remaining the same - so client starts their journey at https://myhostingbrand.com/client and then is passed into cPanel at https://servername.myresellerbrand.com:2083

This breaks the whitelabelling nature of being a reseller and exposes domain names that can lead to confusion with the end client.

@WHMCS Peter has documented that this is possible, and a Feature request has been created.

If you also experience this (or even if you don't!) it would be great to get the "I like this idea" count up and try to bring this development forward, so that everyone who uses WHMCS with cPanel can enhance the reselling experience for their clients.

Thanks
Matt

[My Account]

Agree with this.

On 6/15/2020 at 7:01 PM, thisismatt said:

This breaks the whitelabelling nature of being a reseller and exposes domain names that can lead to confusion with the end client.

I think many of us did not notice this issue 👀