Ash316 Posted March 20, 2020 Share Posted March 20, 2020 If this is in the wrong topic or needs to be reported as a bug, please let me know, but I'm not certain what else to do here. I was working on two client issues back to back. One was asking about billing issues (which I had logged into her client area to look at) and one had asked for his email address to be changed. I changed it and sent a verification email, but he says after verification that he was able to see her tickets on his client dashboard. I confirmed I didn't accidentally change over her email instead and that it doesn't reflect the same problem on his admin side. Anyone encounter similar? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 21, 2020 Share Posted March 21, 2020 16 hours ago, Ash316 said: Anyone encounter similar? assuming that you weren't physically present with one of them, that sounds highly unusual and might be worth opening a ticket with Support... if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 21, 2020 Share Posted March 21, 2020 @Ash316 Are you using a custom theme, any custom addon, hooks, modules ect? 0 Quote Link to comment Share on other sites More sharing options...
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