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Wrong Client Tickets After Email Verification

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If this is in the wrong topic or needs to be reported as a bug, please let me know, but I'm not certain what else to do here.

I was working on two client issues back to back. One was asking about billing issues (which I had logged into her client area to look at) and one had asked for his email address to be changed. I changed it and sent a verification email, but he says after verification that he was able to see her tickets on his client dashboard. I confirmed I didn't accidentally change over her email instead and that it doesn't reflect the same problem on his admin side.

Anyone encounter similar?

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16 hours ago, Ash316 said:

Anyone encounter similar?

assuming that you weren't physically present with one of them, that sounds highly unusual and might be worth opening a ticket with Support...

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