UXmedia Posted March 8, 2020 Share Posted March 8, 2020 (edited) First off, Stripe upon submitting payment, redirects me to the homepage of the site after it attempts to process. Also, I say attempts to process because it doesn't actually process the charge. The invoice is unpaid. And when i choose to pay the invoice(from my user area), I am shown the invoice..then when i click "pay now" I am again redirected to the homepage of the site. I have no idea why or what to do to fix this...anyone? I am also getting the homepage redirect on a few tabs in the user admin area:https://clientportal.uxmediahouse.com/index.php?rp=/account/paymentmethods takes me to the home page, basically any tab/link with "index.php?rp=" redirects me to the home page My PayNow link is this:https://clientportal.uxmediahouse.com/index.php?rp=/invoice/14/pay Not sure if the "index.php?rp=" thing is helpful...but it is weird that those links always redirect to the home page. Edited March 8, 2020 by UXmedia 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 9, 2020 Share Posted March 9, 2020 First off, have you tried using the default Six & Standard Cart themes? What do you have set for URLs under Setup > General Settings I'm assuming its basic index.php 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 9, 2020 Author Share Posted March 9, 2020 thanks @WHMCS ChrisD, changing themes results in the same issue, and for the URL i have the full path:https://clientportal.uxmediahouse.com/ 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 9, 2020 Share Posted March 9, 2020 18 hours ago, UXmedia said: Not sure if the "index.php?rp=" thing is helpful.. that's Friendly URLs - and you're seemingly stuck with using Basic URLs for now. 18 hours ago, UXmedia said: but it is weird that those links always redirect to the home page. your CA index.php is redirecting to the main site index.php - i'm assuming there are no redirection hooks or customised .htaccess being used on the site ?? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 9, 2020 Share Posted March 9, 2020 hmm - looks like there is a JavaScript footer hook present... you could try disabling it and see if that helps. 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 9, 2020 Author Share Posted March 9, 2020 1 minute ago, brian! said: that's Friendly URLs - and you're seemingly stuck with using Basic URLs for now. That right... I have it on Basic URL's, but wait! I started playing with this, and put it to Full Friendly Rewrite... that seems to have fixed it! so it IS actually using the Freindly Rewrites. OK, so now when i selcte PayNow is allows me to pay. Now, one more test... hold on. and THANKS for all your help! 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 9, 2020 Author Share Posted March 9, 2020 OK, I can pay an invoice. Great! One last Stripe Question though. When I am checking out, I can add my CC number etc, but then it takes me to an Invoice where I have to click PayNow, is there a way to have this just charge the card directly? 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 9, 2020 Author Share Posted March 9, 2020 You know what the issue was...I had a redirct in there, to take people to the website homepage https://uxmediahouse.com and bypass https://clientportal.uxmediahouse.com/index.php. But I will just loose that. Once I removed it everything worked fine. 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 9, 2020 Author Share Posted March 9, 2020 2 hours ago, UXmedia said: When I am checking out, I can add my CC number etc, but then it takes me to an Invoice where I have to click PayNow, is there a way to have this just charge the card directly? Got this figured out. The issue was the Basic urls all along. Once I got the Full Friendly URLS working it seems to have fixed everything. Paying with Stripe completes as it should, and the Standard Cart works too, no more hanging. Thanks again for all the help! 0 Quote Link to comment Share on other sites More sharing options...
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