Sync enom expiration

[Si]

Matt+Team,

 

It would be really good if we could have true expiry dates, I have allot of .uk domains that people transfer in, transferring a .uk domain does not automatically add X years like .com/net etc do, so the expiry in WHMCS maybe 2yrs from today if a domain was transferred in today, when actuall the expiry date is in 6 months.

 

Domain Transfers are probably the one area that WHMCS is weak in with regards to automation and requires manual management. Here's how we do it currently.

 

1) Change the domain from showing as 'ACTIVE' in the clients area and reset it to 'PENDING'. Otherwise the customer sees the 'ACTIVE' domain and tries to modify nameservers etc and in the case of UK domains the automaton keeps replying with error messages telling us that the domain doesn't exist on our account.

 

(The feature request has been asked that another status is made for incoming domains, or that they are not ACTIVE immediately at least).

 

2) We click on the whois and manually input the Expiry Date of the domain from the whois into the dates which are auto-generated by WHMCS. (We always input the Expiry Date and Renewal Date as the same date).

 

3) When the domain transfer is completed we change the domain's status from PENDING to ACTIVE at this point.

 

4) We email the customer to advise them that the transfer has completed and has been successful or failed etc.

 

In the background of all of this, the one thing that puzzles me is in the case of UK domains, WHMCS sends an email (receive request) to the automaton which always produces an error. (obviously).

 

The domain isn't on our tag so until the automaton has received the request from the other side (ie the tag is changed to ours), no emails from WHMCS should be sent.

 

IMHO all of the whole transfer domains procedure needs to be addressed. I know there are limitations to what the different registrars API's will allow, but there are issues (such as the status of the domain and the nominet emails going out that could be addressed).

 

Si

[nolageek]

This is really exciting, as we have 800+ domains in eNom that we'd like to pull into WHMCS (no domain info is in here now, just hosting.)

 

Switch, what kind of query did you use once you ave the cvs file from enom?

[othellotech]

In the background of all of this, the one thing that puzzles me is in the case of UK domains, WHMCS sends an email (receive request) to the automaton which always produces an error. (obviously).

 

The domain isn't on our tag so until the automaton has received the request from the other side (ie the tag is changed to ours), no emails from WHMCS should be sent.

 

Depends on how you run your .uk system - the recieve emails work perfectly for us as (in *almost* all cases the client has spoken to us beforehand and then gone and changed the TAG - we have Nominet setup to wait for authorisation before we ACCEPT the incoming domain.

 

In the next version there will probably be a flag to set in the registrar module which will supress the receive email for those who dont use that method to control their domains.