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21 hours ago, Tom Wilson said:

We've got it set so a certain staff group cannot list clients, and we have the support pin module installed so staff can only view clients if they have provided the support pin.

But I want to make it an option where staff can also search by email, any ideas?

i'm not sure how/if the two sentences are linked (as I don't know which PIN module you're using), but a WHMCS user should be able to use the search box top right of the admin area (assuming this is Six) and the link should take them to the specific client's profile (regardless of whether the user has permission to list clients or not).

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