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Carlos_LBM

SSLRapid Certficate paid but not recieved.

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Hi people, Im new in WHMCS and I paid for a SSL Rapid cert. and never ecieved the email. is been almost a month that I´ve been trying to contact WHMCS but nothing. Can someone please help me with this topic? Thanks. 

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@Carlos_LBM Did you purchased your certificate via the WHMCS Members Area, WHMCS MarketConnect or via another method?  Do you have the ticket ID from when you contacted us to assist me to locate this?

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Yes, and I just recieve and email from WHMCS about that. They resend the email confirmation but still not recieve it.  the WHMCS - Invoice #5981605. 

Thanks for the reply. 

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No, I have check a few times just to make sure.  I do have an private adress soporte@lowbudgetsmedia.net wich I also send my self an test email and recieve it

 

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Ok. I´m finaly in to my account and able to see my ssl cert conf. link there. I thank You CrissD and the other WHMCS member from support that help me solve this issue. I´m new on this level of hosting business but have to say WHMCS is awesome. I love it!!!!  

God bless to all!!!!!!!!!!

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