Carlos_LBM Posted December 4, 2019 Share Posted December 4, 2019 Hi people, Im new in WHMCS and I paid for a SSL Rapid cert. and never ecieved the email. is been almost a month that I´ve been trying to contact WHMCS but nothing. Can someone please help me with this topic? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 4, 2019 Share Posted December 4, 2019 @Carlos_LBM Did you purchased your certificate via the WHMCS Members Area, WHMCS MarketConnect or via another method? Do you have the ticket ID from when you contacted us to assist me to locate this? 0 Quote Link to comment Share on other sites More sharing options...
Carlos_LBM Posted December 4, 2019 Author Share Posted December 4, 2019 Yes, and I just recieve and email from WHMCS about that. They resend the email confirmation but still not recieve it. the WHMCS - Invoice #5981605. Thanks for the reply. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 4, 2019 Share Posted December 4, 2019 @Carlos_LBM I can see that you are using a gmail address, can you confirm it is not going to Spam? 0 Quote Link to comment Share on other sites More sharing options...
Carlos_LBM Posted December 4, 2019 Author Share Posted December 4, 2019 No, I have check a few times just to make sure. I do have an private adress soporte@lowbudgetsmedia.net wich I also send my self an test email and recieve it 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 4, 2019 Share Posted December 4, 2019 @Carlos_LBM Just to confirm it's the " SSL Certificate Configuration Required" email you are not receiving? 0 Quote Link to comment Share on other sites More sharing options...
Carlos_LBM Posted December 4, 2019 Author Share Posted December 4, 2019 Yes Sir. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted December 4, 2019 Share Posted December 4, 2019 @Carlos_LBM I have sent you a DM with the link to your configuration in it 0 Quote Link to comment Share on other sites More sharing options...
Carlos_LBM Posted December 4, 2019 Author Share Posted December 4, 2019 Ok. I´m finaly in to my account and able to see my ssl cert conf. link there. I thank You CrissD and the other WHMCS member from support that help me solve this issue. I´m new on this level of hosting business but have to say WHMCS is awesome. I love it!!!! God bless to all!!!!!!!!!! 0 Quote Link to comment Share on other sites More sharing options...
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