zoe Posted December 19, 2007 Share Posted December 19, 2007 Hi, Im having problems with some emails that are not being sent. Some email accounts dont receive the emails from system...do you know why is that or where do I have to verify that on my server? Thanks for the support. 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted December 21, 2007 Author Share Posted December 21, 2007 Can anybody help me on this¿ Emails are not being sent! 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted December 21, 2007 Share Posted December 21, 2007 you might be interested in this post: http://forum.whmcs.com/showthread.php?t=7039&highlight=spf+record 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted December 22, 2007 Share Posted December 22, 2007 Hi, Im having problems with some emails that are not being sent. Not being *sent* or not being *recieved* by the recipient - very different problems. Some email accounts dont receive the emails from system... An example would help do you know why is that or where do I have to verify that on my server? Your maillog would be the obvious starting place to look ... 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted December 26, 2007 Author Share Posted December 26, 2007 The emails sent to gmail have problems... and some other isps.... I tested it with my isp and it works, but some recipients dont receive any emails generated by system (and receive from my email account hosted on same server). Gmail specially have problems. How can I verify wheres the problem? Sorry if the question is too noob, since I cannot identify where I have to fix...dont think gmail has the problem. 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted December 26, 2007 Author Share Posted December 26, 2007 Ive tailed the queue when trying to send to yahoo and this is what appears: 2007-12-26 12:46:43 1J7YSx-0008P7-AK <= <> R=1J7YSw-0008P0-5p U=mailnull P=local S=3827 2007-12-26 12:46:43 1J7YSw-0008P0-5p Completed 2007-12-26 12:46:43 1J7YSx-0008P7-AK => tangowe <tangowe@server.tanservers.com> R=localuser T 2007-12-26 12:46:43 1J7YSx-0008P7-AK Completed Anyway, the email is not delivered 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted December 26, 2007 Author Share Posted December 26, 2007 Also, i tried sending from normal email account and works... but only the script doesnt work. 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted December 26, 2007 Share Posted December 26, 2007 Hi, What is your sending domain name and server IP? Thanks Paul 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted December 27, 2007 Author Share Posted December 27, 2007 tangowebs.com IP: 75.125.64.226 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted December 27, 2007 Share Posted December 27, 2007 You might want to check the bottom of this page and fix these two issues. http://www.intodns.com/tangowebs.com 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted January 3, 2008 Author Share Posted January 3, 2008 Postmaster email address Your mail server does not accept the postmaster@tangowebs.com email address (75.125.64.226). Info Abuse email address Your mail server does not accept the abuse@tangowebs.com email address (75.125.64.226). --------------------------------------------------------------------------------- Im not working with these 2 email adresses... on WHMCS... I only use soporte@.,.... I have this problem with some providers, like yahoo, gmail, hotmail... 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted January 3, 2008 Share Posted January 3, 2008 Postmaster email address Your mail server does not accept the postmaster@tangowebs.com email address (75.125.64.226). Info Abuse email address Your mail server does not accept the abuse@tangowebs.com email address (75.125.64.226). --------------------------------------------------------------------------------- Im not working with these 2 email adresses... on WHMCS... I only use soporte@.,.... I have this problem with some providers, like yahoo, gmail, hotmail... Hi, Yes however some email providers such as gmail yahoo hotmail etc (the ones your having problems with) automatically reject email or just discard it without letting you know or they put it in the spambox if the sending mail server/domain does not comply with the mail standards such as having abuse@ and postmaster@ email addresses setup. Give that a little time to filter through and the email should start getting through soon. I would also look into disabling recursive DNS lookups on your server. Thanks Paul 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted January 30, 2008 Author Share Posted January 30, 2008 Guys Ive created the abuse and postmaster email accounts and now everything seems to be working perfect (y) Thanks for the help! wouldnt think that was the problem, if you havent told me!!! 0 Quote Link to comment Share on other sites More sharing options...
Nick Posted January 30, 2008 Share Posted January 30, 2008 It's possible yahoo are rejecting email from <>, is WHMCS configured with a default email address to send from? [edit]Trust me not to see 'Page 1 of 2'...[/edit] 0 Quote Link to comment Share on other sites More sharing options...
zoe Posted March 4, 2008 Author Share Posted March 4, 2008 Yeah Im having problems with yahoo and gmail accounts... I configured abuse and postmaster... thought problem was solved but still not working 100% time. Some emails are not being sent to my clients... and is duff cause I need them to receive the invoices and overdue notifications! 0 Quote Link to comment Share on other sites More sharing options...
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