techwthquestion Posted November 2, 2019 Share Posted November 2, 2019 Hello, WHMCS+Kayako I am not getting sidebar on support page. What changes I need to make in order to get sidebar on all support pages? 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 Some more images. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted November 2, 2019 Share Posted November 2, 2019 Do you see the sidebar if you visit the page with the Six template? If you do, your theme just doesn't has support for the sidebar, it would seem. 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 8 minutes ago, DennisHermannsen said: Do you see the sidebar if you visit the page with the Six template? If you do, your theme just doesn't has support for the sidebar, it would seem. Yes. I am able to see side bar on other pages. is there any way to add sidebar on custom pages manually? 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted November 2, 2019 Share Posted November 2, 2019 But are you able to see the sidebar on the Support pages with the Six template? 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 5 minutes ago, DennisHermannsen said: But are you able to see the sidebar on the Support pages with the Six template? No. I am getting the same view in the six template. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted November 2, 2019 Share Posted November 2, 2019 Try disabling all hooks and see if the sidebar shows up afterwards. 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 Done. still same result. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted November 2, 2019 Share Posted November 2, 2019 And you are logged in, right? By default, the sidebar is only showing for logged in users. 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 Yes. I am logged in. and sidebar is visible only for logged in users. 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 I am expecting below look for support pages. 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted November 2, 2019 Share Posted November 2, 2019 If all hooks has been disabled, and it's still not showing up on the Six template, then I have no idea what could be wrong. Sorry. 0 Quote Link to comment Share on other sites More sharing options...
techwthquestion Posted November 2, 2019 Author Share Posted November 2, 2019 Something strnge happened. I enable all hooks and now I am able to get support pin box on support pages. but other boxes are missing. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 2, 2019 Share Posted November 2, 2019 2 hours ago, techwthquestion said: Something strnge happened. I enable all hooks and now I am able to get support pin box on support pages. but other boxes are missing. then you're going to have to work your way through those hooks, specifically the sidebar ones first, and see what each of them is doing.... I suppose potentially it could be CSS or an addon, but probably easier to rule out a hook being the issue first. 0 Quote Link to comment Share on other sites More sharing options...
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