Required Template Changes Not Found: We were unable to detect the presence of the required WHMCS 7.1 template changes for Stripe compatibility in your active order form or client area template. Please ensure the changes itemised in the 7.1 upgrade here ha

[theviewer1985]

Hey all,

I am not sure how long this has been present for, it could have been here for years, but it can't be good, and with all the recent Stripe upgrades, id rather sort it out. So when I browse to manage payment gateways, under Stripe it says "Required Template Changes Not Found: We were unable to detect the presence of the required WHMCS 7.1 template changes for Stripe compatibility in your active order form or client area template. Please ensure the changes itemised in the 7.1 upgrade here have been applied. Please see Template Changes for more information."

It's important to note that i do run a customised template and order form - but i HAVE tested this while running six theme and standard order form and the exact same thing happens

[brian!]

On 30/08/2019 at 10:24, theviewer1985 said:

It's important to note that i do run a customised template and order form - but i HAVE tested this while running six theme and standard order form and the exact same thing happens

it's no surprise to see it with a custom template, but I would have thought that a clean version of Six & SC should work fine - which version of WHMCS is this and has Six & SC been updated to that version ?

[zomex]

I would also be very surprised to see Six showing the same error as it should be updated as you update WHMCS.

One option would be to upload a fresh copy of both (matching that of your WHMCS version):

/path_to_WHMCS/templates/six/

/path_to_WHMCS/templates/orderforms/standard_cart/

Activate Six under setup > general settings and the Standard Cart under cart.

Go to WHMCS admin > Utilities > system > system cleanup and click on Empty Template Cache.

Then head back to the payment gateways page and check if the error remains.