mauwiks Posted August 17, 2019 Share Posted August 17, 2019 Hi everyone, Hope you're doing a great day today. Anyway, I need a little hand for something as I've been confused for days already. How do we manage the Service ID #xx Auto Provision (pending) like this screenshot? http://prntscr.com/otyfs9 What is the Service ID # mean? How do I figure out what request is this from? Is this a product order or something else. I believe it's not though as I haven't received any notification about some orders. I'm really confused. Please enlighten me about what's the use of this notification. Thanks, Guys! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 18, 2019 Share Posted August 18, 2019 Hi @Mauwiks 14 hours ago, Mauwiks said: What is the Service ID # mean? technically, it's the ID value from the tblhosting database table that is used to reference this service internally... 14 hours ago, Mauwiks said: Is this a product order or something else. could be a product, a domain or something else - what it is isn't nicely stored in the table, it takes a little bit of investigation to determine what it is. 14 hours ago, Mauwiks said: How do I figure out what request is this from? I think the Enhanced To Do List admin widget that I posted a year ago might be able to help you... 🙂 it queries the todo list database table and attempts to identify the client/product/domain associated with those todo items... and then makes the client details (pink user icon); service details (grey server icon); domain details (grey domain icon) and assigned admin (green if assigned) available as tooltips when you run the mouse over the particular icon. 14 hours ago, Mauwiks said: I'm really confused. Please enlighten me about what's the use of this notification. I assume in the case of that screenshot, it's just a service that's been provisioned using the AutoRelease module and as part of that setup, it's currently configured to generate a ToDo list item when the provisioning occurs. 0 Quote Link to comment Share on other sites More sharing options...
mauwiks Posted August 18, 2019 Author Share Posted August 18, 2019 Thank you very much. By the way I made an investigation myself and found out you can also use the search bar on the Admin UI in WHMCS to determine what the item is. And very much thank you @brian!. Will check about the enhanced todo list widget. Thank you, everyone!!! 0 Quote Link to comment Share on other sites More sharing options...
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