Web Host Pro Posted June 4, 2019 Share Posted June 4, 2019 Just something I did recently that has helped. I added a drop down custom field with our support tickets asking if it's WordPress related. Saves from needing to ask and wait for a reply. In the options I included: Not sure,No,Yes 1 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted June 5, 2019 Share Posted June 5, 2019 Thanks for sharing your tip @Web Host Pro 0 Quote Link to comment Share on other sites More sharing options...
HostMaria Posted September 22, 2020 Share Posted September 22, 2020 great idea! tx 0 Quote Link to comment Share on other sites More sharing options...
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