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Anders

error upgrade from 5.3.10 to 7.7.1

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hi guys,

having some issues upgrade i have tried twice first time it went all the way successfully installed please see screenshot.

when i click go to admin area i get this page message:

Oops!
Something went wrong and we couldn't process your request.
Please go back to the previous page and try again.

i deleted the new installation revert my backup and tried again now i get this message:

Upgrade Failed
A problem was encountered while attempting to apply the database schema updates.

The error message returned by the update process was as follows:

Unable to complete incremental updates: Unable to import the 6.0.0 Alpha1 database file. Unable to import /home/wsdegw/public_html/whmcs/resources/sql/upgrade600alpha1.sql: SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'tblupdatehistory' already exists

i removed "tblupdatehistory" but another table already exist comes up.

any ideas guys whats going on? i have contacted support but takes awhile to get an answer.

 

warm regards Anders

 

2019-04-21_09-54-48.jpg

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23 minutes ago, andersbirkenstam said:

having some issues upgrade i have tried twice first time it went all the way successfully installed please see screenshot.

after that first try, you should have enabled errors and that would have given you more details as to the specific error - it might have been something very minor and easy to fix! 🙂

https://docs.whmcs.com/Enabling_Error_Reporting

23 minutes ago, andersbirkenstam said:

i deleted the new installation revert my backup and tried again

did you restore the old database too ?

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yes i did restore to old database so is so weird that has update history

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thx brian, just got support on it now lets see if what happens :)

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