SteelSignature Posted March 25, 2019 Share Posted March 25, 2019 WHMCS documentation is a bit vague... again. Can someone please elaborate on the following: Product/Service Status - The email will be sent if the service above is in the status selected here. Ctrl + Click to select multiple statuses. Is this union OR logic or intersection AND logic? Assuming this is AND logic, does choosing "Pending" + "Completed" mean the service/product has been paid for but not approved? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 26, 2019 Share Posted March 26, 2019 @SteelSignature if you choose Pending + Complete it will go to all orders in the Pending Status AND all in the Completed Status 0 Quote Link to comment Share on other sites More sharing options...
SteelSignature Posted March 26, 2019 Author Share Posted March 26, 2019 Is there any way to only send to orders with BOTH Pending Status and Completed Status? (I assume Pending is not approved, and Completed is paid; correct me if I'm mistaken) 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 27, 2019 Share Posted March 27, 2019 Orders can only have one status. Pending means it could have been paid or not but it needs some action. Completed status means it could have been paid , processed, and ready to go -- though you can manually set orders to completed while still not being paid. 0 Quote Link to comment Share on other sites More sharing options...
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