HOSKIA INDIA Posted March 20, 2019 Share Posted March 20, 2019 Hello i am not able to login to whmcs admin today its showing error login failed. please try again for last few days no issues. password reset option is not working and i changed from password from myphpadmin but not working https://prnt.sc/n0bsqm https://prnt.sc/n0bsxe pls help orders are pending 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted March 21, 2019 Share Posted March 21, 2019 Since the second image shows "Administrator disabled", check in phpmyadmin -> tbladmins -> your admin user that "disabled" is set to 0 or has no content. I don't think changing the password there works as it should be salted but haven't tested. When you say the password reset isn't working, do you mean because of the administrator disabled error or another? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted March 22, 2019 Share Posted March 22, 2019 @HOSKIA INDIA as indicated by Steven99 this is because your admin is disabled, changing the status in your TBLAdmins table will solve this 0 Quote Link to comment Share on other sites More sharing options...
HOSKIA INDIA Posted March 22, 2019 Author Share Posted March 22, 2019 issue fixed thanks 0 Quote Link to comment Share on other sites More sharing options...
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