caisc Posted March 15, 2019 Share Posted March 15, 2019 Hello, I am using latest version of WHMCS Version: 7.7.1, recently I noticed WHMCS is unable to connect to .IN registry to check whois info or domain availability. when I try to search any .IN extension domain it simply says - domainname.in is unavailable, in activity logs it shows - Error: 110 - Connection timed out when i try to check whois info for any .IN domain via admin end it says port 43 is not open [plz see attached screenshot]. Although port 43 is open and even data center team has cross checked every thing on server. Kindly help me to resolve this issue. 0 Quote Link to comment Share on other sites More sharing options...
caisc Posted March 15, 2019 Author Share Posted March 15, 2019 Additional Info - I use Resellerclub as domain registrar in whmcs. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 15, 2019 Share Posted March 15, 2019 the entry in dist.whois.json is outdated... therefore, in your whois.json custom file, you will need to replace the code you currently have for .firm.in and .ind.in with the code below... { "extensions": ".ac.in,.co.in,.firm.in,.ind.in,.org.in,.ernet.in,.gov.in,.net.in,.res.in,.in", "uri": "socket://whois.registry.in", "available": "No Data Found" } hopefully, after you have done that, your .in domain searches will be working again. 🙂 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted April 27, 2019 WHMCS Support Manager Share Posted April 27, 2019 Misinformation removed and off-topic discussion split into its own thread: Â 0 Quote Link to comment Share on other sites More sharing options...
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