modcar Posted February 27, 2019 Share Posted February 27, 2019 I seem to be having every problem under the sun with the latest version of WHMCS - I've spent so many hours filling in support tickets and trying suggestions from the support team who take their sweet sweet time replying.. But what's got me posting here today is now Cloudflare have decided I must be posting too much, and have blocked me!! The page that comes up says I need to contact WHMCS with what I was doing... But you can't submit support tickets through email. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 28, 2019 Share Posted February 28, 2019 @modcar I'm sorry to hear you are having issues, are you getting this issue on all WHMCS website pages? I can see your IP is in the screenshot, so can provide that to the team to look into this further 0 Quote Link to comment Share on other sites More sharing options...
modcar Posted February 28, 2019 Author Share Posted February 28, 2019 Hey, The only page I get this on is after I submit an update to one of my tickets. It must be related to my account, because I tried from a different ip and it did the same thing. 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted February 28, 2019 Share Posted February 28, 2019 It is most likely the content you are trying to post to the ticket and that content is hitting cloudflare's web filters. If you are quoting errors, code, etc, try to trim down the content . 0 Quote Link to comment Share on other sites More sharing options...
modcar Posted March 1, 2019 Author Share Posted March 1, 2019 I tried trimming it right back to 2 lines and attaching the original post as a txt document but no, still blocked. I managed to work around it by updating the ticket by email reply, but formatting things (like code) don't apply when doing an email reply. 0 Quote Link to comment Share on other sites More sharing options...
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