Jump to content
nigealix

i need hel urgent Problem

Recommended Posts

 

Hi, I'm asking for help. The whmcs were set up and when I go to the payment gateways I get this error attached text and photo

 

Oops!

Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.

If the problem persists, please contact us.

« Back to Homepage

For additional assistance, please reference the WHMCS TroubleShooting Guide »

WHMCS\Exception\Module\NotImplemented in /var/www/vhosts/nnvserver.com/httpdocs/vendor/whmcs/whmcs-foundation/lib/Module/Gateway.php:0
Stack trace:
#0 /var/www/vhosts/nnvserver.com/httpdocs/admin/configgateways.php(0): WHMCS\Module\Gateway->getConfiguration()
#1 {main}

bandicam 2019-02-07 14-37-37-796.jpg

Share this post


Link to post
Share on other sites

Do you have a custom gateway module?  If so, it seems it does not have the _config() function  that is required. 

If you do not have a custom gateway module, you may need to contact WHMCS support for further help.  One solution might be to move the files under modules/gateways  to a temp location.  Just move them one at a time until the page displays the gateway page. 

Share this post


Link to post
Share on other sites

@nigealix it looks like you have a custom or old payment gateway module causing an issue, i'd recommend renaming your current gateways folder old_gateways and then upload a fresh copy of the /gateways/ folder into your /modules/ folder.  Once done add your custom modules back in one-by-one refreshing the payment gateway page to identify the custom module causing issues and then reaching out to the developer to resolve the compatibility issue you are facing.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated