SinKoh Posted January 18, 2019 Share Posted January 18, 2019 I added the Symantec SSL packages to my site via activating the Addon in the MarketConnect. If I click the SSL tab in my menu I get a break down of all of the available SSL products but if I click order now I just get an "Oops Something went wrong and we couldn't process your request." Does anyone know if I am missing a step? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 20, 2019 Share Posted January 20, 2019 Can you go into Setup > General Settings > Other > Display & Log Errors then save and repeat to see what errors you get If you are not using the Six & Standard_Cart theme switch out to those as well 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted January 20, 2019 Share Posted January 20, 2019 it sounds like an incompatible theme or orderform template, so doing as ChrisD suggests and enabling errors & switching to unaltered versions of the default templates should give you more of a clue as to the cause. 0 Quote Link to comment Share on other sites More sharing options...
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