Ahmed Abozaid Posted January 10, 2019 Share Posted January 10, 2019 Hello I have problem after update from v6.7 to last virgin but I have defect see this message Quote Oops! Something went wrong and we couldn't process your request. Please go back to the previous page and try again. If the problem persists, please contact us. « Back to Homepage For additional assistance, please reference the WHMCS TroubleShooting Guide » WHMCS\Exception: Unable to generate licensing salt in /home/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/License.php:0 Stack trace: #0 /home/xxx/public_html/vendor/whmcs/whmcs-foundation/lib/Utility/Bootstrap/Application.php(0): WHMCS\License->setSalt('7.6.1-release.1', '') #1 /home/xxx/public_html/vendor/illuminate/container/Container.php(731): WHMCS\Utility\Bootstrap\Application::WHMCS\Utility\Bootstrap\{closure}(Object(WHMCS\Container), Array) #2 /home/xx/public_html/vendor/illuminate/container/Container.php(629): Illuminate\Container\Container->build(Object(Closure), Array) #3 /home/xx/public_html/vendor/illuminate/support/Facades/Facade.php(217): Illuminate\Container\Container->make('license') #4 /home/xx/public_html/init.php(0): Illuminate\Support\Facades\Facade::__callStatic('make', Array) #5 /home/xx/public_html/index.php(0): unknown() #6 {main} 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 4, 2019 Share Posted February 4, 2019 @Ahmed Abozaid this error can have 3 likely causes: 1. There is an invalid or missing Version value in the tblconfiguration table. The Version value should take the format 7.8.1-release.1 2. Key files are missing. Please upload a fresh copy of the /vendor/whmcs/ directory. 3. The $cc_encryption_hash value is missing from your configuration.php file. Please re-add this value to the file from your backups. 0 Quote Link to comment Share on other sites More sharing options...
mfoland Posted February 6, 2019 Share Posted February 6, 2019 Hope you get it working! I've always wondered how the licenses for WHMCS work.. I've got some idea, but it is so cool.. @WHMCS ChrisD you guys have put alot of time and work into WHMCS! It's amazing 🙂 0 Quote Link to comment Share on other sites More sharing options...
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