Jessie Abernathy Posted October 4, 2018 Share Posted October 4, 2018 For some reason I'm not getting my welcome email when I sign up for one of my products.. I am trying to set it up to where the customer receives an email after they have paid (for my web design service, so it is the email template "Other Product/Service Welcome Email") with instructions to create a support ticket with my Design Team department so they can upload any logos or graphics they wish the developer to use.. I have it set to send the welcome email automatically (see attached screenshot), and I edited the email accordingly (see the attached screenshot) but when i do a test order, I never get the email.. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 5, 2018 Share Posted October 5, 2018 i've probably covered the reason for this in your other thread below - it's likely a module settings issue. 0 Quote Link to comment Share on other sites More sharing options...
Jessie Abernathy Posted October 5, 2018 Author Share Posted October 5, 2018 yea, I think in the previous threads you answered this one 0 Quote Link to comment Share on other sites More sharing options...
Jessie Abernathy Posted October 5, 2018 Author Share Posted October 5, 2018 Thank you so much! You guys are extremely helpful 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.