PPNSteve Posted September 5, 2018 Share Posted September 5, 2018 After switching WHMCS to the same server from another one, for some reason I can no longer connect to my cpanel to create hosting products. It keeps giving me 'Failed: array' error message when I test the connection. Does anybody have any suggestions on what I can do to fix my issue? 0 Quote Link to comment Share on other sites More sharing options...
mfoland Posted September 5, 2018 Share Posted September 5, 2018 Which type of server? CPanel? I'd make sure you have an API key valid to connect. 0 Quote Link to comment Share on other sites More sharing options...
PPNSteve Posted September 5, 2018 Author Share Posted September 5, 2018 yes it's a cPanel server.. it has an existing key.. was working ok previous to the software move.. 0 Quote Link to comment Share on other sites More sharing options...
mfoland Posted September 5, 2018 Share Posted September 5, 2018 Try re-issuing the API Key. Turn on log errors as well and let me know what happens. 0 Quote Link to comment Share on other sites More sharing options...
PPNSteve Posted September 5, 2018 Author Share Posted September 5, 2018 Fixed! ..it was due to whm/cPanel updating to ver 74.. i had to update my older whmcs version .. 0 Quote Link to comment Share on other sites More sharing options...
mfoland Posted September 5, 2018 Share Posted September 5, 2018 Perfect, glad you got it working 🙂 Turn on auto updates!!! 0 Quote Link to comment Share on other sites More sharing options...
bear Posted September 5, 2018 Share Posted September 5, 2018 7 hours ago, mfoland said: Turn on auto updates!!! I'm not sure that will help keep things working right, actually. I've had a few things that wouldn't work on my dev install (using auto updating), that worked as expected on a live (manual updating) installation recently. Although that *might* be something I had in that dev installation that's not in the live one, it makes me sufficiently nervous to stick with manual updates, painful as that may be. WHMCS can be kind of twitchy these days, and the smallest thing turns into an unrecoverable failure (small issues prevent loading, etc) of the system until it's found. 0 Quote Link to comment Share on other sites More sharing options...
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