Isaac Asher Posted August 10, 2018 Share Posted August 10, 2018 I had sent a few emails to a few clients through the client section in the admin area, and all worked as expected. Tonight when I went to send a new email to a client, I get a 500 server error page and no entries are made in the email history to the client. Utilities > System > Activity Log does not show any error messages. The last message printed in the log was where I turned on the debug logger. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Isaac Asher Posted August 10, 2018 Author Share Posted August 10, 2018 Woke up this morning and tried again and now it works. Ugh. Nevermind. :) 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 13, 2018 WHMCS Support Manager Share Posted August 13, 2018 Hi @Isaac Asher, A 500 Internal Server Error is a generic error message produced by the server due to a misconfiguration. There are potentially a wider number of causes for such a problem, here is a brief overview of them and potential fixes: * File Permissions are incorrectly set. Should be (depending on server but general rule of thumb) 644 for files and 755 for folders/directories. * An error in one of the PHP Files - Try enabling the display errors options described at http://docs.whmcs.com/Blank_Pages * PHP Memory & Process limitations - Try increasing to 128MB * PHP Process Limitations - Check with server admin/hosting provider * Corrupt PHP Modules, Extensions, Builds - Check with server admin/hosting provider * The obscure - If points 1-5 don't produce a fix typically the best course of action is to check the Apache Error Logs 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.