cronuca Posted August 2, 2018 Share Posted August 2, 2018 There is no input area visible after i updated to 7.6 from 7.5.2, kindly provide a solution. 0 Quote Link to comment Share on other sites More sharing options...
redit Posted August 3, 2018 Share Posted August 3, 2018 Hi @cronuca you need to click on the 'Enable' box for the option to be enabled before you can add a price for each of the billing cycles that you wish to allow. 0 Quote Link to comment Share on other sites More sharing options...
cronuca Posted August 3, 2018 Author Share Posted August 3, 2018 Hi @redit in both cases no box is visible, and i had to reinstall it to solve it, seems the update didnt replace all files properly, and there was no other issue. 0 Quote Link to comment Share on other sites More sharing options...
redit Posted August 6, 2018 Share Posted August 6, 2018 Hello @cronuca From your screen shot I can see the 'Enable' boxes for this product. You should have only needed to tick each of these for the required billing cycle. However, if an re-update/install has resolved the issue for you then I guess its all fine. 0 Quote Link to comment Share on other sites More sharing options...
cronuca Posted August 6, 2018 Author Share Posted August 6, 2018 hi @redit that screenshot for just for reference purpose, i did reply you that in both cases if a box is ticked or not the problem persisted. Anyways thanks for your reply. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted August 6, 2018 Share Posted August 6, 2018 On 3/08/2018 at 10:15 PM, cronuca said: Hi @redit in both cases no box is visible, and i had to reinstall it to solve it, seems the update didnt replace all files properly, and there was no other issue. I'm sorry to hear you had issues, replacing the /admin directory will normally resolve this 1 Quote Link to comment Share on other sites More sharing options...
brian! Posted August 6, 2018 Share Posted August 6, 2018 On 03/08/2018 at 11:15, cronuca said: i had to reinstall it to solve it, seems the update didnt replace all files properly, and there was no other issue. that's not unusual - there are 8,500 files in WHMCS now to upload/extract, and it only needs one or two to become corrupted/missing and you'll start seeing errors. 0 Quote Link to comment Share on other sites More sharing options...
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