yasaama Posted May 31, 2018 Share Posted May 31, 2018 In my domain renewal e-mail template the $domain_renewal_url is displaying the incorrect link. The format is as such [domain]/clients//lowaire/public_html/clients/index.php?rp=/domain/chemdryleicester.co.uk/renew Does anyone know how to fix this? Thanks, Yasar 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 1, 2018 Share Posted June 1, 2018 assuming it's not a bug, or configuration error on your part, you could edit the email template and change {$domain_renewal_url} to... {$domain_renewal_url|replace:'/clients//lowaire/public_html':''} 1 Quote Link to comment Share on other sites More sharing options...
yasaama Posted June 4, 2018 Author Share Posted June 4, 2018 On 01/06/2018 at 4:45 PM, brian! said: assuming it's not a bug, or configuration error on your part, you could edit the email template and change {$domain_renewal_url} to... {$domain_renewal_url|replace:'/clients//lowaire/public_html':''} Thanks for the reply! However, when I tried this the link then started directing to [domain]/clients/clients/index.php?rp=/domain/lowaire.com/renew Any thoughts? Thanks, Yasar 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted June 5, 2018 Share Posted June 5, 2018 Hi Yasar, 19 hours ago, yasaama said: However, when I tried this the link then started directing to [domain]/clients/clients/index.php?rp=/domain/lowaire.com/renew then try... {$domain_renewal_url|replace:'/clients//lowaire/public_html/clients':''} I have to say that this looks like a configuration issue to me - as you have a WordPress template, i'm wondering if it's an issue with WHMCS Bridge. akthough they wouldn't help with Bridge issues, it might be worth opening a ticket with WHMCS support to see if this feature is bugged, or if it's a configuration issue at your end. in the short-term, the above template change should fix the issue, but i'd definitely recommend finding out the cause of this issue. 1 Quote Link to comment Share on other sites More sharing options...
satyendra.singh Posted June 6, 2018 Share Posted June 6, 2018 On 6/5/2018 at 4:15 PM, brian! said: Hi Yasar, then try... {$domain_renewal_url|replace:'/clients//lowaire/public_html/clients':''} I have to say that this looks like a configuration issue to me - as you have a WordPress template, i'm wondering if it's an issue with WHMCS Bridge. akthough they wouldn't help with Bridge issues, it might be worth opening a ticket with WHMCS support to see if this feature is bugged, or if it's a configuration issue at your end. in the short-term, the above template change should fix the issue, but i'd definitely recommend finding out the cause of this issue. Yes. This is a configuration issue. I agree. 1 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 7, 2018 WHMCS Support Manager Share Posted June 7, 2018 Hi @yasaama and @satyendra.singh, I can confirm this is an issue which has been reported to us, and that case #CORE-12253 is open with our developers in order to have this reviewed for future releases. Once we resolve cases and push features they are available at our change log, here: https://changelog.whmcs.com/ I apologize for the inconvenience, and appreciate your patience as we work to resolve this. 1 Quote Link to comment Share on other sites More sharing options...
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