Cannot have more than one preferred method of payment!

[ETS]

Hi everyone,

I have set up two payment gateways (Voguepay and Coinpayments) in the payment gateway settings but in the Checkout page, only the one on top of the list appears (i've tried them both). Before that, they were both visible but I had no possibility to choose between them. 

 

Thanks!

[WHMCS ChrisD]

Hey @ETS

Under Setup > General Settings > Invoices ensure that Clients Choose Gateway is ticked.

[ETS]

Hey! 

I just double checked, it's set up correctly but not working. Here is what I see (photo attached) 

[WHMCS ChrisD]

Hi ETS, that doesnt look like one of our cart templates what happens when you change to the Six Theme

[ETS]

Hi Chris, i'm using the Six Theme. Here is a screenshot of the page

[brian!]

23 hours ago, ETS said:

i'm using the Six Theme. Here is a screenshot of the page

it's definitely a custom orderform template though - so first test would be to see how it looks in Standard Cart and whether that shows both gateway options.

another option might be to check if only one gateway is specified in the Product Group settings...

https://docs.whmcs.com/Product_Groups

Quote

Available Payment Gateways - Allows you to customise which of your active payment gateways are permitted for use with orders and invoices containing products from this group.

... but changing to standard_cart would be the simplest test to see if this is a WHMCS settings issue, or whether the issue lies with the template.