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Client cannot change cPanel Password in Client Area

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  • WHMCS Support Manager

Hi @WebSupportParis,

What error message do you see on screen please?

Are there an additional error  details logged under Utilities > Logs > Activity Log?

In order to see the commands being sent/received between WHMCS and the module, the Utilities > Logs > Module debug Log tool can be used
Please enable it, reproduce the problem, disable it again and then copy the data into this ticket reply for us to review.

More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems

Please take care to remove any identifiable information when posting it publicly here.

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