WebSupportParis Posted May 19, 2018 Share Posted May 19, 2018 Hy Guys, When viewing the admin area as a client, if I try to change the password for one the Product domains, it just 'fails'. Does my client need to be a Reseller to have this functionality? regards Andrew 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 22, 2018 WHMCS Support Manager Share Posted May 22, 2018 Hi @WebSupportParis, What error message do you see on screen please? Are there an additional error details logged under Utilities > Logs > Activity Log? In order to see the commands being sent/received between WHMCS and the module, the Utilities > Logs > Module debug Log tool can be used Please enable it, reproduce the problem, disable it again and then copy the data into this ticket reply for us to review. More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems Please take care to remove any identifiable information when posting it publicly here. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.