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404 page not found on admin login


SamS1

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Hi everyone,

So i tried to log into Whmcs yesterday and the login page comes up correctly but when you hit login, it goes to a 404 page not found on the dologin.php page. I've confirmed the file is there and actually uploaded the latest version files again in case something got corrupted etc.  Php version was updated to 7.1 and credentials validated and even updated via phpmyadmin.

The client area works fine including ordering etc, looks like it's all working fine but i can't get into admin. This is a wordpress front end with Wordfence firewall installed but i can't see why anything would change there all of a sudden. I've tried changing Wordfence settings and even disabling but nothing has worked.

Any help would be greatly appreciated.

Version 7.4.2

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take a look at the site error logs. If you're using cPanel, this will be in a link called 'errors' on your account, in cPanel. If not, then you'll likely need to have your host assist you

If the file is there, then there shouldn't be any reason for it not to load, unless you've specifically told it not to, either in your admin .htaccess  or wordpress .htaccess

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1 hour ago, twhiting9275 said:

take a look at the site error logs. If you're using cPanel, this will be in a link called 'errors' on your account, in cPanel. If not, then you'll likely need to have your host assist you

If the file is there, then there shouldn't be any reason for it not to load, unless you've specifically told it not to, either in your admin .htaccess  or wordpress .htaccess

Thanks for the reply. Nothing in the cPanel error logs. I have a feeling something has changed on the host side so will probably have to contact them. 

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  • 2 months later...
  • 2 weeks later...
On 5/9/2018 at 8:56 PM, bendrop said:

Did you get this resolved? I've just upgraded to 7.5.1 (from 5.2, yikes!) and having exactly the same issue, only the login page will display, everything else just gives a 404 error.

Hi, Didn't see your message. I did get it resolved but sorry can't remember what it was unfortunately. 

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On 10/05/2018 at 12:56 PM, bendrop said:

Did you get this resolved? I've just upgraded to 7.5.1 (from 5.2, yikes!) and having exactly the same issue, only the login page will display, everything else just gives a 404 error.

Hey @bendrop 

Have you tried refreshing your file in the Admin Folder with a fresh copy?

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