KyleJ144 Posted February 17, 2018 Share Posted February 17, 2018 Hey, Guys How do i link the domain registration to a module as I am using Enom and when a client is registering a domain then it goes into the module queue and when i click on retry then i get this error Domain not assigned to a registrar module I have enclosed screentshots of what i mean. Thanks I advance Link to comment Share on other sites More sharing options...
brian! Posted February 17, 2018 Share Posted February 17, 2018 anything in the activity log about the registration, e.g did it generate an invoice, take payment, etc. btw - almost certainly you won't need EPP codes for .uk domains. Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 17, 2018 Author Share Posted February 17, 2018 Nope it didn't generate an invoice Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 17, 2018 Share Posted February 17, 2018 Hey @KyleJ144 What is showing in the registrar box if you look at the domain on the clients profile? Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 17, 2018 Author Share Posted February 17, 2018 Sorry for the late reply but, it says none but i can switch it too Enom Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 17, 2018 Share Posted February 17, 2018 Change that to eNom, click save and then register that should fix it, likely there was an issue where the registrar wasn't correctly allocated when the pending order was accepted Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 17, 2018 Author Share Posted February 17, 2018 Okay but, I get another error and it is User not permitted from this IP address - 000.000.00.000. See http://enom.help/whitelist for details. Link to comment Share on other sites More sharing options...
brian! Posted February 18, 2018 Share Posted February 18, 2018 https://docs.whmcs.com/Enom#Troubleshooting Quote User not permitted from this IP address This error message indicates that you haven't yet allowed your server's IP to access your Enom account via the API. You have to do this by opening a ticket to Enom's API department before you can use the integration. The IP you need to authorize is typically the main shared IP of the server, usually most easily found from the IP your WHMCS license is assigned to, but if you're unsure or neither of those IPs work, then Enom can assist and advise you of the IP they see your connection tests as coming from via a support ticket. Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 18, 2018 Author Share Posted February 18, 2018 Thank you. The IP address as been added onto my Enom account and i now get another error on whmcs which is Domain name not found Link to comment Share on other sites More sharing options...
brian! Posted February 18, 2018 Share Posted February 18, 2018 are you using test mode ? Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 18, 2018 Author Share Posted February 18, 2018 Not that I know off. How do i check if it is on test mode Link to comment Share on other sites More sharing options...
brian! Posted February 18, 2018 Share Posted February 18, 2018 same page - https://docs.whmcs.com/Enom#Test_Mode Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 18, 2018 Author Share Posted February 18, 2018 Yeah my Ip address was their so, i removed it and i am still getting the same error. Link to comment Share on other sites More sharing options...
brian! Posted February 18, 2018 Share Posted February 18, 2018 ip address needs to be there - and it needs to be the correct one. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 18, 2018 Share Posted February 18, 2018 @KyleJ144 Domain not found means the domain hasn't been registered/Transferred to your eNom Account Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 18, 2018 Author Share Posted February 18, 2018 The IP address was their on the test bit and i was getting the error message on whmcs and i removed it but i am stilling getting the error message How do i add it to my Enom account as i want it to do this automatically Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 18, 2018 Share Posted February 18, 2018 In order to use the Enom API, you must first contact them and let them know the server IP address where you will be connecting from (the server IP address where you have WHMCS installed). This is part of Enom's security measures to prevent unauthorised users being able to submit registration requests to your account. Login to your account on the Enom website Navigate to Resellers > Manage > API Enter your server's IP address into the "New" field Click "Add" Failure to do this will result in you seeing the error message, "Registrar Error Invalid Client IP" Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 18, 2018 Author Share Posted February 18, 2018 I am sorry for the very long late reply but, my IP Address is added and i am still seeing the error Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted February 19, 2018 Share Posted February 19, 2018 @KyleJ144 please open a support ticket, including your WHMCS & eNom logins so we can dig into it further for you. Link to comment Share on other sites More sharing options...
KyleJ144 Posted February 21, 2018 Author Share Posted February 21, 2018 I am extremely sorry for the late reply as i had internet problems but, where do i open a support ticket Link to comment Share on other sites More sharing options...
brian! Posted February 21, 2018 Share Posted February 21, 2018 2 minutes ago, KyleJ144 said: I am extremely sorry for the late reply as i had internet problems but, where do i open a support ticket if you get your license from WHMCS direct, then https://www.whmcs.com/submit-a-ticket/ if you got it from a reseller, https://www.whmcs.com/submit-a-ticket-reseller/ Link to comment Share on other sites More sharing options...
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