ecayer Posted January 9, 2018 Share Posted January 9, 2018 (edited) Got the below email from WHMCS and at first I was very excited to receive a savings of $20. However when i click on the link, there was no such offer and the price did remain the same. Can someone from WHMCS please advise why you are sending such fake offer that is not real or valid. Quote Support and Updates Access Expires Soon Renew today to ensure uninterrupted access to the very latest in new features & developments plus access to our Technical Support team whenever you need them. Expires in 30 Days Renew for 12 months and save $20 Renew Now from $59.95 Active Support and Updates ensure you are always getting the best WHMCS experience by providing you with access to the latest new features, compatibility updates and bug fixes. Plus with support, you get access to our Technical Support team who are available 24 hours a day to help you whenever you need it. If you have any questions, please don't hesitate to contact us. Thank you for choosing WHMCS. We appreciate your business and look forward to continuing to manage your billing needs. Edited January 9, 2018 by WHMCS ChrisD Removed PII - Please remember to remove sensitive information before posting to the community. Link to comment Share on other sites More sharing options...
sentq Posted January 9, 2018 Share Posted January 9, 2018 $59.95 is the renewal cost for 6 months, where renewal for 12 months costs $99.95 (-20%) Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 9, 2018 Share Posted January 9, 2018 Hello @ecayer Thanks for your post, I apologise for the confusion, however as @sentq has indicated you do save $20 by renewing annually as the 12-month support & upgrades price is $99.95 vs $59.95 for semi-annual which equates to $119.90 saving you $20 by renewing for a full year. I will flag this thread to our Marketing Team so they are aware of your Feedback Link to comment Share on other sites More sharing options...
ecayer Posted January 9, 2018 Author Share Posted January 9, 2018 @sentq @WHMCS ChrisD Thanks for your clarification. I got confused because my last two invoices i paid was would reflect the same price $99.95 and I am sure i never clicked that link for renewal. Was not aware of the price increase since my last invoices. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 9, 2018 Share Posted January 9, 2018 Hi @ecayer There have been no changes to the support & updates pricing since Spring 2015 where annual increased to $99.95 and we introduced the semi-annual renewal price at $59.95 Link to comment Share on other sites More sharing options...
ecayer Posted January 9, 2018 Author Share Posted January 9, 2018 Thanks @WHMCS ChrisD, please check your PM. Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted January 9, 2018 Share Posted January 9, 2018 2 minutes ago, ecayer said: Thanks @WHMCS ChrisD, please check your PM. Hi Ecayer, I haven't received anything as my private messages are disabled due to abuse, please use "Report Post" for any moderation requests regarding posts, the WHMCS.Community Assistance board for any community specific feedback or open a ticket with Support for any sensitive information. Link to comment Share on other sites More sharing options...
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