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problem for import from another whmcs


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  • 1 month later...

for something like this, you may be better off opening a ticket with Support and giving them your import log.

https://docs.whmcs.com/ImportAssist#Troubleshooting

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In the unlikely event of an import failure, download a copy of the Import Log. The Import Log is available to download during and after the import process. Send the import log along with a ticket describing the issue to the support team. You can contact our support team at www.whmcs.com/support

 

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  • 4 weeks later...
On 12/16/2017 at 8:49 AM, brian! said:

for something like this, you may be better off opening a ticket with Support and giving them your import log.

https://docs.whmcs.com/ImportAssist#Troubleshooting

 

I wouldn't necessarily call this a failure, but perhaps it could be? It is likely that the charset is off between the two installations

Are they both on the same server?

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