v7.2.3 - Product attribute Package Name "PackageName" not found on server

[aklegend]

as he was using v7.1.1, perhaps he used the hotfix below...

 

https://forum.whmcs.com/showthread.php?126194-HotFix-CORE-10723-Update-Assigned-Product-Server

 

its not working on v7.2.3

[WHMCS John]

Hi,

I've split this into a new thread.

 

In order to see the commands being sent/received between WHMCS and the module, the Utilities > Logs > Module debug Log tool can be used

Please enable it, reproduce the problem, disable it again and then copy the data into this ticket reply for us to review.

 

More detailed instructions are published at http://docs.whmcs.com/Troubleshooting_Module_Problems

[GlobalSupport]

I've had the same issue. In my case the problem was that there were couple *.tar.gz archives in the folder /var/cpanel/packages which WHMCS API for unknown reason "decided" to parse or something and cause error.

It would be great if WHMCS developers implement some kind of check for type of file or something, because this is stupid - trying to parse everything in the folder regardless of type.

Edited September 23, 2017 by GlobalSupport

[WHMCS Marcus]

This issue may be caused by the Reseller Account in question not having enough resources to provision the new account as well.

Detailed instructions can be found on our Guides & Tutorials website: http://help.whmcs.com/m/64843/l/820152-product-attribute-package-name-xxx-not-found-on-server